ING was our contractor for a studs-and-all reimagining of bathrooms, laundry, master closet, and foyer - all within the confines of our condo's footprint and restrictive LA County permits and inspections. Our goal was to not just remodel an existing space, but to wipe the slate clean and rearrange walls and utilities to reflect aesthetic and functionality goals. Our architect recommended Joe and the team at ING. Our project had many challenges that required Joe to work with us to re-engineer preexisting framing, HVAC, plumbing, gas, and electric once they were exposed after demolition. This was a job that required a lot of problem solving and Joe was up to the challenge. His high standards meant having some details redone because they weren't executed well enough to his eye and he encouraged us not to compromise our vision - all within the the budget we set. ING's craftsmen and subcontractors laid everything in beautifully. One aspect of the work (custom glass - outside vendor) failed after a month or two and Joe shared our dismay, having it corrected and reinforced so perfectly you'd never know there was a problem. We were emotionally prepared to have the result be 95% of what we wanted and we would have been happy, but ING gave us 100%.
The only downside was slow communications at times. The upside: a 100% custom space we have been enjoying for a year now since completion and plan to enjoy for many years to come.
As for courtesy and cleanliness. ING's workers hermetically sealed the worksite and did one bathroom at a time so we could continue to live alongside the work. They took great care not to disrupt or litter our condo building and grounds. The craftsmen were great guys, always pleasant and polite. Everything was tidied as much as humanly possible at the end of every day.
If I had to do it all over again, I wouldn't dream of trying anyone else, no matter the bid. ING is a stalwart, expert partner to take you through your project. Joe is honorable and has a great eye.
Most photos are before and after of the exact same spot.